When it comes to something as multi-faceted as agency operations, the devil’s in the details. That’s why we searched high and low for the most organized and detail-oriented Director of Operations we could find: Michelle Kaloger. Michelle spent years as the traffic and operations manager of multiple Tampa agencies, and brings with her an enthusiasm for implementing systems, managing work flows, and facilitating communication. In her free time, Michelle is a bibliophile and cinephile, and will never say no to a beach trip. Welcome to the team, Michelle!